At 4beezee, we are dedicated to providing high-quality products and exceptional customer service. To ensure your satisfaction, we have established a transparent and detailed return and refund policy as follows:

1. RETURN POLICY

Return Period

• You may request a return within 30 days from the date you receive the product.

Return Conditions

To be eligible for a return, the product must meet the following criteria:

1. Product Condition:
   • The product must be unused, in its original condition, and free from any signs of wear or damage.
   • The original packaging, including tags and accessories (if applicable), must be intact.
2. Proof of Purchase:
   • A purchase receipt or order number is required to verify the transaction.

Steps to Return

1. Submit a Request:
   • Send an email to contact@4beezee.com with the following information:
     • Order number
     • Reason for the return
     • Photos of the product (if it is defective or not as described).
2. Receive Instructions:
   • Our team will respond within 1-2 business days with detailed return instructions.
3. Ship the Product:
   • Pack the product carefully according to the instructions and use appropriate packaging to avoid damage during transit.
   • You will be responsible for the return shipping costs unless the product is defective or not as described.

2. REFUND POLICY

Refund Process

1. Inspection:
   • Once we receive the returned product, our team will inspect it within 3-5 business days to ensure it meets the return conditions.
2. Refund:
   • If the product is approved, we will issue a refund via the original payment method.
   • The refund process may take 7-14 business days, depending on your bank or payment provider.

Special Cases

• Defective or Incorrect Items:
  • If the product is defective or not as described, we will:
    • Cover the return shipping costs.
    • Offer a full refund or replacement as per your preference.
• Discounted or Promotional Items:
  • Products purchased during sales or promotions may not be eligible for returns, except in cases where the product is defective or not as described.

3. SHIPPING POLICY FOR RETURNS

1. Return Shipping Costs:
   • If you return a product for personal reasons (e.g., changed mind, wrong item ordered), you will bear the return shipping costs.
   • If the product is defective or incorrect, we will cover all return shipping fees.
2. Original Shipping Costs:
   • Original shipping costs are non-refundable, except when the return is due to our error (e.g., wrong or defective item sent).

4. CONTACT US

If you have any questions or need further assistance regarding our return and refund policy, please contact us at:

• Email: contact@4beezee.com

The 4beezee team is available to assist you 24/7 to ensure a seamless shopping experience.

Note: This policy has been updated to comply with Google Merchant Center standards, ensuring transparency and clarity to safeguard customer rights effectively.