At 4beezee, we want to make your shopping experience as seamless as possible. Below are answers to some of the most common questions our customers ask.

1. How can I place an order on 4beezee?

Placing an order is simple:

1. Browse our collection and select the products you like.
2. Choose the size, color, and quantity, then click "Add to Cart."
3. Once you’ve finished shopping, go to your cart and click "Checkout."
4. Fill in your shipping and payment information, then confirm your order.

2. What payment methods do you accept?

We currently accept PayPal as our sole payment method. PayPal allows you to pay securely using your balance, bank account, or credit/debit card.

3. How long does it take to process and ship my order?

• Processing Time: 7-9 business days.
• Shipping Time: 7-15 business days, depending on your location (Vietnam or the United States).

Please note that holidays or unexpected circumstances may slightly delay shipping.

4. How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number and link. Use the link to monitor your package in real-time. If you encounter any issues, contact us at contact@4beezee.com for assistance.

5. Can I cancel or modify my order?

Yes, you can request a cancellation or modification within 6 hours of placing your order. After this window, the order will be processed, and changes cannot be made. Refer to our Cancellation and Modification Policy for more details.

6. What is your return and refund policy?

We accept returns within 30 days from the date you receive your product, provided the item is unused and in its original packaging. Refunds will be issued to your original payment method after we receive and inspect the returned product.

For more details, check out our Return and Refund Policy.

7. What should I do if I receive a damaged or incorrect product?

If you receive a damaged or incorrect item, please:

1. Take a photo of the product.
2. Email us at contact@4beezee.com with your order ID and photo.

We will process a replacement or full refund for you as soon as possible.

8. Do you ship internationally?

Currently, we only ship to Vietnam and the United States.

9. Are there any additional fees (e.g., customs, taxes)?

NO CUSTOMS OR DUTY FEES! We pay these fees so you don’t have to! The total billed at checkout is the final amount you pay, inclusive of VAT, with no additional charges at the time of delivery!

10. How do I contact customer support?

You can reach us 24/7 at:

• Email: contact@4beezee.com

Our team is happy to assist you with any questions or concerns.

11. Do you offer discounts or promotions?

Yes, we frequently offer promotions and discounts. Be sure to subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

12. Can I change my shipping address after placing an order?

Yes, but you must contact us within 6 hours of placing your order. After this period, the shipping address cannot be changed as the order will already be in processing.

13. What should I do if my package is lost or delayed?

If your package is lost or significantly delayed, please contact us at contact@4beezee.com. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

14. Do you offer gift wrapping or special packaging?

At the moment, we do not provide gift wrapping services. However, all items are packaged securely to ensure safe delivery.

If your question isn’t listed here, don’t hesitate to contact us. Thank you for choosing 4beezee!