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Cancellation and Modification Policy

At 4beezee, we understand that circumstances can change, and you may need to cancel or modify your order. To ensure a smooth process, we offer a straightforward policy for cancellations and order modifications. Below are the details of our policy:

Timeframe for Cancellation or Modification

You may request to cancel or modify your order within 6 hours from the time of successful purchase.

  • After this 6-hour period, your order will be processed, and we may no longer be able to accommodate cancellation or modification requests.

How to Cancel or Modify an Order

  1. Contact Us Promptly:

    • Email us at contact@4beezee.com with the subject line:
      • For cancellations: "Order Cancellation Request"
      • For modifications: "Order Modification Request"
    • Include the following details:
      • Your order ID.
      • Reason for cancellation or details of the requested modification (e.g., size, color, shipping address).
  2. Confirmation:

    • Our team will review your request and respond within 1-2 business hours to confirm whether the cancellation or modification can be accommodated.

Important Notes

  • Cancellations:

    • If your cancellation request is approved within the allowed timeframe, a full refund will be issued to your original payment method (PayPal).
    • Once the order has been processed or shipped, we cannot cancel the order. In this case, you may refer to our Return and Refund Policy for assistance.
  • Modifications:

    • Modifications to order details, such as product size, color, or shipping address, can only be made if requested within the 6-hour window.
    • If the order has already been processed or shipped, we regret that we will be unable to make any changes.

Frequently Asked Questions

1. What happens if I miss the 6-hour cancellation/modification window?

  • After 6 hours, orders are sent for processing, and cancellations or changes are no longer possible. You may refer to our Return and Refund Policy if you wish to return the item after receiving it.

2. How long does it take to process a refund for a cancellation?

  • Refunds for cancellations will be processed within 7-10 business days and returned to your original payment method.

3. Can I modify multiple details of my order (e.g., both size and shipping address)?

  • Yes, as long as the modification request is made within the 6-hour timeframe, we will accommodate as many changes as possible.

Contact Us

For any questions or requests related to cancellations or modifications, please contact us:

Our team is available 24/7 to assist you.

At 4beezee, we value your satisfaction and are here to help you with any changes or cancellations. Thank you for shopping with us!

Address: 91 Truc Bach, Ba Dinh, Hanoi, Vietnam

Email: contact@4beezee.com

Support 24/7

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