Gender : Women

Lining Material : Short Plush

Heel Height : High (5cm-8cm)

Insole Material : Short Plush

Welcome to 4beezee! We are committed to providing you with reliable shipping services and the best online shopping experience. Below is our detailed shipping policy to help you better understand our process.

Shipping Method

We currently offer one shipping method: Standard.

• This method applies to all orders shipped to Vietnam and the United States.
• The Standard shipping method is optimized to ensure your order is delivered safely and on time at an affordable cost.

Order Processing Time

• The processing time for all orders is 7-9 business days from the time you complete your payment.
• During this time, we handle the following steps:
  1. Order confirmation: Our team will verify and confirm your order details.
  2. Quality check: Products are carefully inspected to ensure they meet our quality standards.
  3. Packaging: Products are securely packed to ensure safety during transportation.
• Please note that processing time does not include weekends, major holidays (based on Vietnam or U.S. calendars), and unforeseen circumstances.

Shipping Time

Once your order is processed, the shipping time is as follows:

1. For Vietnam

   • Estimated shipping time: 7-15 business days.
   • Shipping time may vary depending on the geographical location, traffic conditions, or weather.
   • We collaborate with trusted local shipping partners to ensure timely delivery.

2. For the United States

   • Estimated shipping time: 7-15 business days.
   • Shipping time may vary depending on the distance from our warehouse to your shipping address.
   • Our U.S. shipping partners include leading logistics companies to ensure the safe delivery of your order.

Tracking Information

• Once your order is shipped, you will receive an email notification with the tracking number.
• You can use this tracking number to monitor the shipping status of your order through the carrier’s tracking system.
• If you do not receive a tracking number within 9 business days of placing your order, please contact us at contact@4beezee.com.

Shipping Costs

• Flat fee $6.49

Delays in Shipping

While we strive to ensure timely delivery, shipping delays may occur due to:

• Unforeseen circumstances such as natural disasters, storms, floods, or pandemics.
• Traffic congestion during peak seasons such as holidays or shopping seasons.
• Customs clearance (for international orders).

If your order is delayed beyond the estimated timeframe, we encourage you to contact our customer service team at contact@4beezee.com for assistance.

Shipping-Related Returns and Refunds

In the event of a lost or incorrect shipment, we guarantee:

1. Full refund or replacement of the product.
2. Prompt resolution of your issue by our customer service team.

To request assistance, please email us with the following information:

• Order ID.
• Photos or detailed information about the issue.
• Delivery address and contact phone number.

Customer Support

Our team is available 24/7 to assist you. If you have any questions regarding your order or shipping, please contact us:

• Email: contact@4beezee.com.

Thank you for choosing 4beezee! We look forward to accompanying you on your journey to experience high-quality products.

At 4beezee, we strive to provide the best shopping experience for our customers. If for any reason you are not satisfied with your purchase, we are happy to assist with returns, exchanges, or replacements under the terms outlined below.

1. RETURN / EXCHANGE ACCEPTANCE PERIOD

• You may request a return, exchange, or replacement within 30 days from the date you receive the product.

• After 30 days, we cannot process return or exchange requests.

2. RETURN / EXCHANGE CONDITIONS

To ensure your return or exchange request is accepted, please make sure:

• The product is intact and unused.

• The product is in its original packaging with all accessories (if applicable).

• You provide proof of purchase (invoice or order receipt).

• Returns or exchanges are not accepted for final sale items or customized/personalized products.

3. RETURN / EXCHANGE PROCESS

Step 1: Contact Us

Send an email to contact@4beezee.com with the subject "Return / Exchange Request" and include the following details:

• Order ID.

• Photos of the product (if the product is defective or incorrect).

• Reason for the return or exchange.

• If requesting an exchange or replacement, specify the desired product.

Step 2: Request Confirmation

• Our customer service team will review and respond within 2-3 business days.

• If approved, we will provide the return shipping address.

Step 3: Return the Product

• Send the product back to the return address provided.

• Return shipping costs:

  • 100% free return shipping for all return or exchange requests.

4. REFUND POLICY

• Once we receive the returned product, we will inspect it and process the refund within 7-10 business days.

• The refund will be issued to your original payment method (PayPal, credit card, or other payment methods).

• If the returned product does not meet the return conditions, we will notify you, and the refund cannot be processed.

5. EXCHANGE / REPLACEMENT POLICY

If you would like to exchange or replace a product, we will:

• Send a replacement product as per your request.

• Provide free shipping for exchanges or replacements.

6. POLICY FOR DEFECTIVE OR INCORRECT PRODUCTS

If you receive a defective or incorrect product, we will:

• Send a replacement product or

• Issue a full refund

• Cover all return shipping costs in this case.

7. CONTACT SUPPORT

If you have any questions about our return, exchange & refund policy, please contact us: Email: contact@4beezee.com
24/7 Support to ensure your satisfaction when shopping at 4beezee.